Dec 7, 2021 · Learn the requirements and steps to unlock your AT&T phone and use it with other carriers. Find out how to check your phone's eligibility, request an unlock code, and get instructions from AT&T.20 hours ago · Learn how to request to unlock your AT&T phone or device if you meet the eligibility requirements. Find out how to check your unlock request status, what to do if you have an AT&T Prepaid® device, and more.Feb 21, 2024 · I started unlocking a device but I did not receive the email to confirm the request, I already tried 3 times and I did not receive anything. Skip to main content. AT&T Community Forums. Forums. Ask. Leaderboard. att.com. Sign in. AT&T Community Forums. Wireless. Phones & Devices. Samsung. device unlock. The Samsung Galaxy ...Dec 7, 2022 · How to unlock a SIM with a PIN unlock key (PUK) Go to your account overview and open the My wireless section. Scroll to My devices & add-ons and choose the device that needs a PUK code. Select Manage my device. Under See device options, select Get your PIN unlock key (PUK). Jul 26, 2023 · I post this every single time: it is easier to get a phone unlocked if you are an existing customer rather than a former or a non-customer. If you are no longer a customer, you can't use chat. Prepaid cannot use chat. If you are requesting the unlock as a non-customer and your account is not yet canceled on AT&t's end, you would get the …Your device is unlocked reliably, legally and permanently and confirmation of this is sent to you via Email and SMS. Apple devices are unlocked over-the-air, and other devices are unlocked via a code. ... Unlock ATT Samsung Galaxy A02; Unlock ATT Samsung Galaxy A10; Unlock ATT Samsung Galaxy A11; Unlock ATT Samsung Galaxy A12;Oct 2, 2023 · Both, the device unlock app and the link will get you nowhere. You need to call 611 during regular business hours and speak to a customer service representative to request that your device is unlocked. It took approximately 2 minutes to unlock my device this way, once I spoke to someone.May 23, 2022 · "(5) Response Time. Within two business days after receiving a request, carriers will unlock eligible mobile wireless devices, or initiate a request to the OEM to unlock the eligible device, or provide an explanation of why the device does not qualify for unlocking, or why the carrier reasonably needs additional time to process the request." Dec 7, 2022 · Learn how to check your device unlock status Find out the status of your request to unlock your AT&T phone, tablet, mobile hotspot, or other device. It usually takes a few minutes to approve your request, but it may take up to 48 hours. Oct 21, 2023 · The device is not currently active on a different AT&T customer’s account. Visit our Unlock Support page for the full requirement list. Please reach out to prepaid team for more information at 800.901.9878. Feel free to reach back out to us if you have any questions. Thank you for contacting AT&T Community Forums.Apr 4, 2024 · Go to att.com/deviceunlock. Select Start an unlock request and follow the prompts. Not with AT&T? We can still help you unlock your device. If the device works …Nov 24, 2017 · @ODad ATT seems like they engineered the unlock to not be associated with the eligibility of the imei, but the most restrictive sim card associated with the device. Since non of you ACE-holes are engineers and just dorks with phones I don’t expect you to understand much else but repeating something you read.Sep 1, 2018 · Unlocking phone for travel internationally. I have been trying for a week to get my device unlocked. I finally received an email yesterday with instructions on what to do. 1. Power off. 2. Remove battery. 3. Insert non ATT SIM card.Feb 19, 2017 · 1. The IMEI doesn’t register on ATT until you activate and use the device on ATT. 2. If you bought a prepaid phone, you cannot get it unlocked without the required 6 months on ATT. The past loop hole is closed on these lower priced phones and ATT will not make an exception. 3. iPads are not locked. 4.Jun 24, 2023 · Unlock a Phone on Verizon. This carrier automatically locks any phone bought through Verizon for 60 days. After that 60-day period, your phone is unlocked—with no extra steps needed. To confirm ... Jun 20, 2023 · Use a different browser to access the page. Depending on which browser you are using, there may be compatibility issues between the browser and the website. Be sure to check your device unlock eligibility. Though you have paid for your device in full, the wireless number assigned to the device must be active for at least 60 days, and you must ... Sep 26, 2023 · We understand your situation, so let's get the information you need. Like Ace mentioned, you will need to meet all the requirements to unlock the device, and this would have occurred due the multiple unlock requests. We recommend you to wait until 24 hours and resubmit the unlock request. Meanwhile, you can refer to Device unlock …Jan 31, 2022 · Device Unlock Portal Not Working. I am trying to unlock an older att phone. When I go to the portal I get the following message: "Looks like you stepped away. We closed your session to protect your info. Start a new unlock request ". as soon as I type in the last digit of the IMEI. I have tried doing this on different browsers, different ...Mar 29, 2024 · How to unlock your device: You must submit a request to unlock your AT&T phone or tablet. If your device meets the eligibility requirements, your request will …Apr 4, 2024 · The AT&T Support Center provides personalized assistance for customers of AT&T Wireless, Internet, Prepaid, and more! Read our helpful Support articles to self-service and check on the status of your service request. My AT&T. Start of main content. Quickly check the status of your device unlock request. All you need is your device IMEI and unlock request number. Apr 13, 2024 · Review the eligibility requirements and submit a request to unlock your phone or device. Find a store Ver en español. Skip Navigation. Menu. Deals Wireless Internet Accessories Prepaid Business. Search. Support. My AT&T. Start of main content ...Mar 28, 2024 · Insert the battery, replace the back cover, and turn on the device. Tap to unlock the screen. When prompted, enter the 8-digit unlock code. Alternatively, from Home screen go to Settings, then Broadband and scroll down to … Review the eligibility requirements and submit a request to unlock your phone or device. Find a store Ver en español. Skip Navigation. Menu. Nov 8, 2023 · Unlock AT&T network SIM for all device models and verify IMEI status.4 days ago · Review the eligibility requirements and submit a request to unlock your phone or device. Find a store Ver en español. Skip Navigation. Menu. Deals Wireless Internet Accessories Prepaid Business. Search. Support. My AT&T. Start of main content ...Mar 29, 2024 · Insert the battery, replace the back cover, and turn on the device. Tap to unlock the screen. When prompted, enter the 8-digit unlock code. Alternatively, from Home screen go to Settings, then Broadband and scroll down to …Jul 17, 2020 · Finally, 2 months later and they've finally suspended my account, but my phone is still not unlocked. 3 days ago I submitted my information for my device to be unlocked (as it was not unlocked with my original submitted documentation which included the proof that I was deploying through deployment orders) and the site stated to wait 48 …Feb 17, 2023 · You can find more important details about unlocking your device under How to request a device unlock and Check the status of your request when you visit AT&T Device Unlock Help - Solutions & FAQs. There's even a section called Deployed Military Personnel (Current AT&T Customers Only) which provides additional information about …Sep 30, 2023 · I requested a device unlock, as the “may take up to 24 hours approached” I received a message stating they needed to do further investigation with no time line attatched. After 5 more days of waiting which was a total of a week. I canceled and started the process again and I’m right back at the same point waiting for approval. Review the eligibility requirements and submit a request to unlock your phone or device. Find a store Ver en español. Skip Navigation. Menu. Oct 10, 2022 · As stated by @JefferMC and @sandblaster as long as the device is fully paid off and you have been an AT&T customer for at least six months, the device is eligible to be unlocked. Feel free to review the Device Unlock Requirements and the Device Unlock Portal when you're ready to get the process started.Mar 29, 2024 · How to unlock your device: You must submit a request to unlock your AT&T phone or tablet. If your device meets the eligibility requirements, your request will …Apr 5, 2022 · Hey @Hollywood68, let us help you with getting your device unlocked.. If you are planning to use your AT&T Device with another carrier, it has to be unlocked and meet the following general requirements for all unlock requests:. The device must be designed for use on, and locked to, the AT&T wireless network. It must not be reported lost or stolen.Dec 7, 2021 · If you performed an early upgrade, you must wait the 14-day buyer's remorse period before you can request to unlock your previous device. If coming from AT&T PREPAID, the device has been active ...Jun 5, 2020 · Hello @ryan_mx5_guy Thank you for letting us know. We're glad to hear that you were able to successfully submit your unlock request online. Please don't hesitate to reach back out to us with any other questions or concerns that you may have in the future.Nov 24, 2017 · Go to our Device Unlock portal . Select Yes if you are an AT&T Customer, No if you are not an AT&T customer . Enter your telephone # if you are an AT&T Customer . Enter your IMEI if you are a non-AT&T Customer, Email confirmation will also be required. Follow the prompts.Sep 24, 2021 · Why would you AT&T prepaid put this unlock app on a phone that it will not work with. When I tap on the App it immediately crashes instantly. This description says it works with my phone but No it …Apr 5, 2022 · Hey @Hollywood68, let us help you with getting your device unlocked.. If you are planning to use your AT&T Device with another carrier, it has to be unlocked and meet the following general requirements for all unlock requests:. The device must be designed for use on, and locked to, the AT&T wireless network. It must not be reported lost or stolen.Feb 8, 2023 · Community Support. •. 231.3K Messages. 1 year ago. Hello @dandusername, we're happy to provide information to help with unlocking your device. First, you want to go to our Device Unlock portal. Select Yes if you are an AT&T Customer, No if you are not an AT&T customer . Enter your telephone # if you are an AT&T Customer.Dec 26, 2023 · I requested unlocking my KaiOS flip phone from AT&T and the unlocking was approved. I received an e-mail with the unlock request code. Instead of unlocking instructions, I received this: Your unlock instructions: $ {masterData.unlockInstruction} Can you send me the link with the unlocking instructions for KaiOS flip phone (U102AA)?Mar 21, 2022 · Let’s meet in a Direct Message (DM) to discuss that device unlock request. Please check your Direct Message Inbox for a message being sent to you. Look for the chat icon next to the bell icon in the upper right corner of the Forums page. In case you want to know more about the device unlock process, check out AT&T Device Unlock Help ... Jun 10, 2020 · This video will help you unlock your AT&T cell phone in a few simple steps. https://www.whistleout.com/CellPhones/Guides/how-to-unlock-your-att-phone-or-tabl...Aug 9, 2023 · Pay off your device, if required. Wait 24 hours for the next step. Request an unlock from your provider, if required. Choose a plan and get a free SIM or eSIM. Xfinity. Find out if your device will work on our network (PDF, 498KB) Check phone unlock eligibility. Pay off your device, if required.Aug 9, 2023 · Pay off your device, if required. Wait 24 hours for the next step. Request an unlock from your provider, if required. Choose a plan and get a free SIM or eSIM. Xfinity. Find out if your device will work on our network (PDF, 498KB) Check phone unlock eligibility. Pay off your device, if required.Nov 16, 2023 · Had a business account. AT&T added extra unknown line without my consent. I paid two months costs without realizing. My device was on monthly installment. I called loyalty team and expressed my displeasure. They agreed to unlock my device without me paying the remaining balance. Now, after many months, I got the bill asking for payment of the ... Oct 4, 2023 · The FCC states “ Deployed Personnel Unlocking Policy. Carriers will unlock mobile wireless devices for deployed military personnel who are customers in good standing upon provision of deployment papers.”. It also states “ Disclosure. Each carrier will post on its website its clear, concise, and readily accessible policy on mobile wireless ...unlocking your phone from T-Mobile. To unlock your phone from T-Mobile, you’ll first need to check if it’s eligible for unlock. Sign into your T-Mobile account, click the Accounts page and choose your line. Then, click “Check Device Unlock Status.”. You’ll notice text indicating if it’s eligible or ineligible under the device image.Jan 25, 2024 · Step 3: Receiving and Entering the Unlock Code. After successfully obtaining the unique unlock code from AT&T, you are now ready to proceed with the pivotal step of entering the code into your device. This step is crucial in unlocking your AT&T SIM card and enabling your device to operate with SIM cards from other carriers. Here's a …Oct 19, 2023 · To obtain an AT&T network unlock code for free, you can follow these steps: The default AT&T unlock code is usually " 0000 ". You can try this code first to unlock your phone. Visit the official AT&T device unlock page. On the website, you'll find options to " Unlock your device " and " Check your Unlock status ." Select "Unlock your device." Llama al *#06# desde tu dispositivo o ve a las configuraciones de tu dispositivo para conseguirlo. Encontrarás el número de solicitud en el correo electrónico que te enviamos. Ve rápidamente el estado de tu solicitud para desbloquear el dispositivo. Todo lo que necesitas es el número de IMEI de tu dispositivo y el número de solicitud de ... Jan 4, 2024 · Device unlock I submitted an unlock request on December 27th, received a notice that it was taking longer on the 29th, now it's January 4th and it's still not unlocked. I'm not sure what to do, this phone hasn't been active for almost 2 or 3 years now though so I'm not sure if that has anything to do with it.Aug 12, 2023 · Unlock your AT&T iPhone for FREE using the AT&T Unlock Portal https://www.att.com/deviceunlock/When you have an iPhone that is SIM LOCKED that means that it...Apr 13, 2024 · Review the eligibility requirements and submit a request to unlock your phone or device. Find a store Ver en español. Skip Navigation. Menu. Deals Wireless Internet Accessories Prepaid Business. Search. Support. My AT&T. Start of main content ...Sep 30, 2023 · I requested a device unlock, as the “may take up to 24 hours approached” I received a message stating they needed to do further investigation with no time line attatched. After 5 more days of waiting which was a total of a week. I canceled and started the process again and I’m right back at the same point waiting for approval.Oct 19, 2023 · An AT&T Network Unlock Code is a unique code used to unlock a mobile device, typically a smartphone, from the AT&T network, allowing it to be used with other …4 days ago · Review the eligibility requirements and submit a request to unlock your phone or device. Find a store Ver en español. Skip Navigation. Menu. Deals Wireless Internet Accessories Prepaid Business. Search. Support. My AT&T. Start of main content ...Apr 13, 2024 · Review the eligibility requirements and submit a request to unlock your phone or device. Find a store Ver en español. Skip Navigation. Menu. Deals Wireless Internet Accessories Prepaid Business. Search. Support. My AT&T. Start of main content ...Jan 4, 2024 · Device unlock I submitted an unlock request on December 27th, received a notice that it was taking longer on the 29th, now it's January 4th and it's still not unlocked. I'm not sure what to do, this phone hasn't been active for almost 2 or 3 years now though so I'm not sure if that has anything to do with it.Nov 16, 2023 · Had a business account. AT&T added extra unknown line without my consent. I paid two months costs without realizing. My device was on monthly installment. I called loyalty team and expressed my displeasure. They agreed to unlock my device without me paying the remaining balance. Now, after many months, I got the bill asking …Nov 24, 2017 · To unlock your device, you need the right keys. By keys I mean, device eligibility. Unlocking your phone seems cut and dry but there are requirements it must meet first. Below you learn which set of keys you'll need before your device can be unlocked.6 days ago · How to Unlock an AT&T Mobile Phone Unlocking your AT&T mobile phone offers greater control and flexibility over your device usage, especially if you are looking to switch carriers or use your ...Nov 7, 2022 · In the meantime, try clearing the cache and cookies and power cycling your phone by pressing and holding the Power/Lock button on the right side of the device, then select Power off. To turn the device back on, press and hold the Power/Lock button until the screen lights up. Uninstalling and reinstalling the app may help as well. Feb 5, 2021 · Find an IMEI on Android devices. • Go to the Settings app, and then select Status to find your IMEI. Find an IMEI on a Pixel 4 or Pixel 4 XL. • Go to the Settings app, and then select About Phone to find your IMEI. Or. Dial * # 06 # to find your IMEI. Any mobile phone. • Dial * # 06 # to make sure you have the right IMEI. Note: IMEI ...Jul 18, 2019 · Let's help you to unlock your device, @Uwishucud2! One action that can help resolve your experience is to make sure that you're using the correct type of SIM card in the phone while attempting to unlock your Samsung Galaxy S9 (e.g. 4G vs. LTE). In case you're interested in knowing more about device unlock, we invite you to check out …4 days ago · Call *#06# on your device, or go to your device settings to get it. You'll find the request number in the email we sent you. Quickly check the status of your device …Apr 13, 2020 · I've also done these non of them worked I dial the them into the dial pad and nothing I looked at the Att PDF (link below) on how to unlock devices and my device is not even on there. AT&T › consumer › help › pdfPDF Web results AT&T Unlock Code Instructions - ATT.com (edited) Like. 4 years ago. 0.Aug 11, 2021 · Learn how to unlock your AT&T phone online and switch to another carrier. You'll need to pay off your phone, have no unpaid bills, and follow the steps on AT&T's …Apr 4, 2024 · If your device isn't eligible to be unlocked, and you're traveling abroad, choose an AT&T International Plan. Unlocking your device Once your request is approved, check your text messages or email for instructions and an unlock code (if required). iPhones® don't have unlock codes.Get an instant ATT unique and authorized network unlock code. from our fast, simple online service. Submit your phone details and pay - within minutes we'll generate your unlock PIN and send it directly to you. No waiting around - independence for your phone starts the moment you receive your custom code. An unlocked phone means: ️ Using any ...Aug 9, 2023 · Pay off your device, if required. Wait 24 hours for the next step. Request an unlock from your provider, if required. Choose a plan and get a free SIM or eSIM. Xfinity. Find out if your device will work on our network (PDF, 498KB) Check phone unlock eligibility. Pay off your device, if required.Jun 24, 2023 · Unlock a Phone on Verizon. This carrier automatically locks any phone bought through Verizon for 60 days. After that 60-day period, your phone is unlocked—with no extra steps needed. To confirm ... Jan 4, 2024 · Device unlock I submitted an unlock request on December 27th, received a notice that it was taking longer on the 29th, now it's January 4th and it's still not unlocked. I'm not sure what to do, this phone hasn't been active for almost 2 or 3 years now though so I'm not sure if that has anything to do with it.Apr 4, 2024 · The AT&T Support Center provides personalized assistance for customers of AT&T Wireless, Internet, Prepaid, and more! Read our helpful Support articles to self-service and check on the status of your service request.Nov 24, 2017 · To unlock your device, you need the right keys. By keys I mean, device eligibility. Unlocking your phone seems cut and dry but there are requirements it must meet first. Below you learn which set of keys you'll need before your device can be unlocked.Mar 19, 2024 · BIM 360 Autodesk Inc. · Productivity. Nighthawk NETGEAR, Inc · Productivity. Planner Pro - Daily Calendar Beesoft Apps · Productivity. monthly calendar app ExpertiseNetComs · Productivity. Inside Health NYU Langone Health · Productivity. BUNKR BUNKR · Productivity. Freedom: Site/App Blocker Eighty Percent Solutions Corporation · … 1. DEFINITIONS: (a) "AT&T," "We," "Our" and "Us" mean AT&T Mobility LLC and its parents, subsidiaries, affiliates, agents, employees, successors and assigns; (b) "Device Unlock" means the Device Unlock App, any website, software, content or services provided in connection with the App, and any updates to these items; (c) "You," "Your" and ... Mar 19, 2024 · BIM 360 Autodesk Inc. · Productivity. Nighthawk NETGEAR, Inc · Productivity. Planner Pro - Daily Calendar Beesoft Apps · Productivity. monthly calendar app ExpertiseNetComs · Productivity. Inside Health NYU Langone Health · Productivity. BUNKR BUNKR · Productivity. Freedom: Site/App Blocker Eighty Percent Solutions Corporation · …Apr 12, 2022 · If your device is still locked to our network, then you'll need to submit another unlock request. Please keep in mind that if your device has the pre-loaded app, then you'll have to submit the request through there. Simply open the app, click Unlock, and follow the prompts. Personal device requirements.Dec 7, 2022 · Learn how to check your device unlock status Find out the status of your request to unlock your AT&T phone, tablet, mobile hotspot, or other device. It usually takes a few minutes to approve your request, but it may take up to 48 hours.Jan 9, 2018 · GLIMMERMAN76. If you say 48 hours, the answer is WRONG. Last Thurs/Fri, I called AT&T to pay off my phone, so that I can unlock my phone. The operator took my payment info and submitted my payment of ~$678 and said go to online (device unlock website) and your device will be unlocked.Sep 27, 2023 · 1) borrow a friend with AT&T’s SIM card. Put it in your phone and submit the unlock request with their account information you have to leave that sim in the phone until you get back about the request. This worked for me a few years back, but it might not work these day. 2) Submit a complaint to the FCC.Nov 3, 2023 · I was given a Samsung A14 5G as part of my plan. The phone is fully paid off. When I try to unlock the phone using the MyAT&T app or a web browser, eventually I always get the message that I need to use the Unlock App on my phone in order to unlock it, but my phone doesn’t have an unlock app.May 7, 2023 · It's an FCC allowance that when prepaid phones are sold at under retail cost, which the phone was, the carrier is allowed to keep the phone locked for up to 12 months. And the conditions under which the provider will unlock it should be published on their website, which it is. AT&T only requires 6 months.
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Nov 3, 2022 · Our next message will appear there. In the meantime, you want to check out our Device Unlock Requirements to see if your device is eligible to be unlocked. You can also try updating the app to see if there are any updates available. You may find steps on how to update your apps using our Device Support tool and start by selecting your …Mar 21, 2022 · Let’s meet in a Direct Message (DM) to discuss that device unlock request. Please check your Direct Message Inbox for a message being sent to you. Look for the chat icon next to the bell icon in the upper right corner of the Forums page. In case you want to know more about the device unlock process, check out AT&T Device Unlock Help ...Jun 24, 2023 · Unlock a Phone on Verizon. This carrier automatically locks any phone bought through Verizon for 60 days. After that 60-day period, your phone is unlocked—with no extra steps needed. To confirm ...Oct 4, 2023 · The FCC states “ Deployed Personnel Unlocking Policy. Carriers will unlock mobile wireless devices for deployed military personnel who are customers in good standing upon provision of deployment papers.”. It also states “ Disclosure. Each carrier will post on its website its clear, concise, and readily accessible policy on mobile wireless ... Jul 25, 2023 · Is an AT&T phone or device and isn’t active on another AT&T account. Paid through your monthly bill: Submit your unlock request at the start of your next bill period. Paid off early: The wireless number assigned to the device must be active for at least 60 days. Wait 48 hours after you make your final payment to submit your unlock request.Jan 9, 2024 · Hello @robyn0328, We understand how important it is to have your device unlocked, and let us get you the information you require about the device unlock. We'll need to look into your account details to understand the situation better, and assist you, so we're moving this conversation to a direct message.Feb 9, 2024 · Enter your 10-digit phone number and confirm that you’re not a robot. Enter the name and email address associated with your AT&T account. AT&T will then send you a confirmation email. Open the ... 1 Message. Friday, March 17th, 2023 9:41 PM. Device unlock help. Bought a iPhone 6s plus off of Mercari. The seller though it was unlocked but it wasn't. I need help unlocking …Nov 11, 2023 · On Tuesday, they reached out to their AT&T representative who said it should release in 1-2 business days. I tried it today (Friday) and it says: The device you want to unlock is active on another AT&T account. The account owner needs to remove the device from their account first. For assistance, call 800.331.0500.Feb 5, 2021 · Find an IMEI on Android devices. • Go to the Settings app, and then select Status to find your IMEI. Find an IMEI on a Pixel 4 or Pixel 4 XL. • Go to the Settings app, and then select About Phone to find your IMEI. Or. Dial * # 06 # to find your IMEI. Any mobile phone. • Dial * # 06 # to make sure you have the right IMEI. Note: IMEI ...Dec 7, 2022 · How to unlock a SIM with a PIN unlock key (PUK) Go to your account overview and open the My wireless section. Scroll to My devices & add-ons and choose the device that needs a PUK code. Select Manage my device. Under See device options, select Get your PIN unlock key (PUK).Jun 20, 2023 · Use a different browser to access the page. Depending on which browser you are using, there may be compatibility issues between the browser and the website. Be sure to check your device unlock eligibility. Though you have paid for your device in full, the wireless number assigned to the device must be active for at least 60 days, and you must ... Dec 7, 2022 · Learn how to check your device unlock status Find out the status of your request to unlock your AT&T phone, tablet, mobile hotspot, or other device. It usually takes a few minutes to approve your request, but it may take up to 48 hours.May 7, 2023 · It's an FCC allowance that when prepaid phones are sold at under retail cost, which the phone was, the carrier is allowed to keep the phone locked for up to 12 months. And the conditions under which the provider will unlock it should be published on their website, which it is. AT&T only requires 6 months.Sep 24, 2021 · Why would you AT&T prepaid put this unlock app on a phone that it will not work with. When I tap on the App it immediately crashes instantly. This description says it works with my phone but No it …Aug 31, 2022 · The permission to unlock your phone comes from the carrier, but the actual unlock Hass to be completed by connecting with Apple servers. Either Wi-Fi or a cellular connection should complete the unlock process. Apple can take up to 48 hours to complete the unlock process. If it has already been two days since your approval and the phone is ...Feb 9, 2023 · Unlocking your device with this app is easy and straightforward – simply follow the on-screen instructions. You can be sure that your information is safe and secure when you unlock your device with this app, because it's handled by AT&T. This application is compatible with most devices such as Alcatel, AT&T Maesto and Radiant Core, LG, …Dec 16, 2016 · If you have already cleared the cache and cookies from your browser, tried a different browser and the issue persists, we will need to look into an alternate option to get your device unlock request submitted. Please send us a private message to @ATTMobilityCare so we can get some important information to resolve this matter.1 Message. Friday, March 17th, 2023 9:41 PM. Device unlock help. Bought a iPhone 6s plus off of Mercari. The seller though it was unlocked but it wasn't. I need help unlocking ….